Privacy Policy

Last Updated: January 2025

At Alpha Allied Home Care, Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services.

By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.

1. Information We Collect

   We may collect the following types of information:

   • Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or when contacting us.
   • Usage Information: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
   • Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences, such as the pages you visit, the links you click, and other actions you take on our website.

2. How We Use Your Information

   We may use your personal information for the following purposes:

   • To provide and improve our products and services.
   • To communicate with you and respond to inquiries.
   • To personalize your experience on our website.
   • To monitor and analyze website usage and trends.

   Note: We will never share or sell your personal information to third parties for marketing purposes.

3. Sharing Your Information

   We may share your personal information with third parties, including:

   • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.

   NOTE: Customer information is never shared with third parties/affiliates for marketing/promotional purposes.

4. Your Choices

   You have the following choices regarding your personal information:

   • Access and Correction: You can access, update, or correct your personal information by contacting us.
   • Opt-In and Opt-Out: You can choose to opt in or out of certain communications. When you provide personal information, you will have the opportunity to opt in to receive marketing communications from us. You can opt out of these communications at any time by following the instructions provided in the communication.

5. SMS Communication

   By providing your phone number and agreeing to receive SMS communications from Alpha Allied Home Care, Inc., you consent to receiving text messages related to the services or information you have requested. Any information collected as part of this consent process will remain confidential and will not be shared with third parties.

   Types of SMS Communications

   If you have opted to receive text messages from Alpha Allied Home Care, Inc., you may receive communications such as:

   • For Clients: Notifications regarding appointments or other service-related updates.
   • For Job Applicants: Updates on application status, onboarding documentation, or other employment-related communications.

   Standard Messaging Disclosures

   • Message and data rates may apply.
   • You may opt out at any time by texting “STOP.”
   • For assistance, text “HELP” at 561-721-6453, email us at info@alphaalliedhomecare.com, or use the Contact Us page on our website.

6. Data Security

   We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

7. Changes to This Privacy Policy

   We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “Last Updated” date will be modified accordingly.

8. Contact Us

   If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.